privacy policyinformation collected online
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how LELO uses the information you provide
policy on third party information
will my information be shared with others?
site security
acceptance of privacy policy
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LELO is committed to and recognizes the importance of protecting the privacy of any and all personal and credit card information you may provide. We operate under strict policies and security measures to ensure the individuals right to integrity.
When you sign up with LELO, register your warranty or use our online boutique, you give us your consent to process and use your personal data in accordance with the terms and conditions of this privacy policy.
LELO will collect, through online forms, personal information from website visitors who choose to sign up, register their warranties or use our online boutique. If you are under the age of eighteen, please do not attempt to submit any personal details. LELO will not collect any personally identifiable information from anyone under the age of eighteen.
To improve our services and enhance your LELO experience, certain information is further collected to create summary statistics. This statistical information is not personally identifiable and includes measuring the number of visitors to the various sections of our website and identifying system performance or technical problem areas. The following information is automatically collected about your visit:
- If you have used another website to find us, name of website from which you have linked to LELO.COM.
- Name of domain you use to access the Internet.
- The country from which the visit originated.
- Browser and OS you use to view web pages.
- Date and time you visited LELO.COM.
LELO.com utilises cookies for statistical purposes, to ascertain which pages are visited and how often and to enhance your online experience upon your return.
The majority of web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, access ‘help’ on your web browser or resort to the user manual that came with your browser software. However, please bear in mind that your visit to LELO.com will be significantly enhanced if cookies are not disabled. For more information about cookies, please visit www.allaboutcookies.org.
If you choose to sign up or register your warranty, thus providing us with your personal information, we will enter this information into our customer database. The information will be used to administer, simplify and improve our online services to you, and/or to process any orders/wishes you may place with our online boutique.
We will email you LELO info, offers and news only if you give us authorization by ticking 'yes' when signing up or registering.
To protect the privacy of the recipient, any and all third party information you provide in the 'wish list' or 'tip a friend' sections of the online boutique, will be deleted from our system immediately after 'wish list' or 'tip' has been sent.
In order to fulfil online purchase deliveries and maintain our website, LELO contracts with select third parties. These third parties, may process your personal information under strict contractual confidentiality agreements, for the purpose of assisting LELO in the endeavour of providing a quality online service.
Apart from above mentioned parties, LELO will never disclose, sell, or transfer any personal information (names, addresses, email addresses, etc,) provided by our clients to a third party except as might be required by law.
The LELO website uses 128 bit encryption to protect any and all personal and/or credit card information you may submit online. However, while we take all reasonable and available security measures to protect your information, you accept that no online data transmission can be deemed 100% secure from access by unauthorized recipients and will thus not hold us responsible for any breach of security unless this is due to negligence on our behalf.
When you choose to access this website, to sign up, register your warranty or use our online boutique, you consent to our collection and use of your information as described in this privacy policy.
LELO reserves the right to periodically make changes to and/or update these privacy policies or practices. To keep yourself updated, you should review our privacy policy from time to time, in particular every time you use the LELO online boutique.
If you have any questions or comments about our privacy policy, please contact us via email:
sales@lelo.com